Shipping policy

At Remembara, every piece is made with care and meaning. Since our products are personalized and handmade, a little extra time ensures everything is just right.

Processing Time
All orders are custom-made and typically require 3–5 business days for production before they are shipped.

Shipping Time

United States
Delivery usually takes 3–7 business days after dispatch.

International Orders
Delivery typically takes 5–12 business days after dispatch, depending on the destination.

Order Tracking
Once your order has been shipped, you will receive a tracking link via email so you can follow its journey.

Returns & Replacements
Because each item is personalized, we do not accept returns or exchanges.

However, your experience matters to us. If there is any issue with your order — whether it arrives damaged, incorrect, or not as expected — we offer a 100% satisfaction guarantee. We will work with you to make it right.

Need Help?
If you have any questions about your order, feel free to reach out to our support team. We’re here to help.